MANAGING CONFLICT WITH CONFIDENCE: 8 TIPS FOR BETTER CONFLICT CONVERSATIONS

Learn how to break the cycle of conflict avoidance and turn workplace conflict into an engine for growth and innovation.

In this on-demand training program, you will receive the tools and concepts you need to start tackling conflict head-on and turning it into a force for creativity, growth, and innovation inside your organization. 

A single license for the course is only $495 (great for a small team to do together), and multiple licenses within a single organization can be purchased for as little as $25 per seat (contact us for details)

The course has about 4 hours of content. We'll cover some core conflict resolution concepts and skills, including topics like interest-based negotiation, emotional intelligence, slowing conflict conversations down using the ladder of inference, and learning how to give effective feedback in conflict situations. 

Our instructor, Jamie Notter, got his Master's degree in conflict resolution in 1993 and has spent six years working internationally, providing conflict resolution training in areas of ethnic conflict (particularly, the island of Cyprus). He then moved into organizations and has been helping leaders at all levels work through their most difficult conversations for more than a decade.

Course Curriculum

Image credits

What's included?

9 Videos
8 Quizzes
13 Texts
5 PDFs
10 Downloads
4.0
Jamie Notter
Jamie Notter
Trainer & Culture Consultant

About Jamie Notter

Jamie Notter is a partner at WorkXO Solutions where he helps leaders create stronger cultures and upgrade their workplaces, based on a deeper understanding of their organizational genetic code. He brings 25 years of experience in conflict resolution, generational differences, leadership, and culture change to his consulting and speaking. Author of When Millennials Take Over: Preparing for the Ridiculously Optimistic Future of Business, and Humanize: How People Centric Organizations Succeed in a Social World, Jamie serves as adjunct faculty at Georgetown University.

jamie@workxosolutions.com

What others have been saying about this course:

Start building your confidence when it comes to organizational conflict. 

Sign up here!