Icons & text

  • Icon & text

    Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market?

  • Icon & text

    Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market?

  • Icon & text

    Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market?

Course curriculum

  • 2

    Tip 1: Know What You're Fighting About

    • Video: Tip 1: Know What You're Fighting About

    • EXERCISE: Negotiation Exercise

    • Quiz: Know What You're Fighting About

    • Supplemental Reading: Interest-Based Negotiation

    • Conflict Course - Slides - Tip 1

  • 3

    Tip 2: Know Yourself

    • Video: Tip 2: Know Yourself

    • Quiz: Tip 2: Know Yourself

    • Activity: What are the Pros and Cons of YOUR conflict style?

    • Supplemental Reading: Conflict Styles

    • Conflict Course - Slides - Tip 2

  • 4

    Tip 3: Humans Are Emotional

    • Video: Tip 3: Humans Are Emotional

    • Quiz: Tip 2: Humans Are Emotional

    • Activity: How How does your organization's culture treat emotional expression?

    • Supplemental Reading: Emotional Intelligence and Conflict

    • Conflict Course - Slides - Tip 3

  • 5

    Tip 4: Move Toward the Conflict

    • Video: Tip 4: Move Toward the Conflict

    • Quiz: Tip 4: Move Toward the Conflict

    • Supplemental Reading: Aikido, Email, and Conflict

    • Activity: Putting Off the Conflict

    • Conflict Course - Slides - Tip 4

  • 6

    Tip 5: Put Learning First

    • Video: Tip 5: Put Learning First

    • Quiz: Tip 5: Put Learning First

    • Supplemental Reading: Asking Questions and Coaching

    • Conflict Course - Slides - Tip 5

  • 7

    Tip 6: Value Stories Over Truth

    • Video: Tip 6: Value Stories Over Truth

    • EXERCISE: Office Conflict

    • Quiz: Tip 6: Value Stories Over Truth

    • Supplemental Reading: Difficult Conversations

    • Conflict Course - Slides - Tip 6

  • 8

    Tip 7: Feedback Over Judgment and Requests Over Demands

    • Video: Tip 7: Feedback and Requests

    • Exercise: Giving Feedback

    • Quiz: Tip 7: Feedback and Requests

    • Resource: Handout on the Ladder of Inference and the Feedback Model

    • Supplemental Reading: Feedback

    • Conflict Course - Slides - Tip 7

  • 9

    Tip 8: Change You, Not Them

    • Video: Tip 8: Change You, Not Them

    • Quiz: Tip 8: Change You, Not Them

    • Supplemental Reading: Other Good Books Related to Conflict

    • Resource: White Paper on Conflict

    • Conflict Course - Slides - Tip 8

  • 10

    Image credits

    • Image Credits

Pricing options

Explain how different pricing options might be valuable to different segments of your audience.

Call to action

This is where you seal the deal. Sprinkle this section throughout you page to push prospects to purchase!